The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was incredibly spacious and provided a cozy retreat after a long day of skiing. The traditional Austrian decor added to the warm ambiance.” view full review
Delicious Varieties
“Each dinner felt like a four-star restaurant experience with imaginative menus. My favorite was the emphasis on local dishes, which showcased the region’s culinary charm.” view full review
Relaxing Spa
“The spa facilities were perfect for unwinding after a day on the slopes. The sauna area was expansive and the ambiance was incredibly calming, making it a highlight of our stay.” view full review
Excellent Pool
“The swimming pool was beautifully appointed and always at a perfect temperature, allowing us to relax and enjoy some leisurely swims during our stay.” view full review
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.8
Location
8.0
Service
9.2
Dining
7.6
Guest reviews
8.0/10
based on 5 reviews
8.8
8.8/10 based on 376 reviews
Dick
United States,
March
2024
7.6/10
My stay at the hotel was a mixed experience. The rooms were quite big and very clean, though the beds in one of our rooms were much too firm. The service was very helpful and friendly, with excellent suggestions on places to visit and top-notch cuisine. The location was fine, suitable for various activities. Dining was good with a decent selection and some unique dishes. The facilities were standard, nothing outstanding.
Rooms
7.0
The rooms were quite big and very clean, though the beds in one room were much too firm.
Service
9.0
The service was very helpful and friendly, with excellent suggestions on places to visit and top-notch cuisine.
Location
7.0
The location was fine, suitable for various activities.
Dining
8.0
Dining was good with a decent selection and some unique dishes.
Facilities
7.0
Standard facilities, nothing outstanding.
Mary
United States,
December
2023
7.6/10
My stay at the hotel was a mix of positives and negatives. The older-styled room I had was spotless and cozy, but lacking in tea making facilities. The location was convenient, although the reception area felt too sterile for my liking. The dining experience offered a good variety of food but with some odd combinations. Overall, a comfortable stay with some room for improvement.
Rooms
8.0
The room I stayed in was older-styled but very clean and cozy. However, it was missing tea making facilities, which would have been a nice touch. The bathroom setup caused water to splash onto the floor as there was no shower curtain.
Service
9.0
The staff at the hotel were very friendly and helpful, making me feel welcome during my stay. They even went out of their way to prepare a special dish for me upon request.
Location
7.0
The hotel's location was convenient, being a short walk from the center of Fugen where there are plenty of stores and restaurants to explore. However, the reception area felt a bit too sterile for my liking.
Dining
7.0
The dining experience was good overall, with a self-service buffet offering plenty of choices. However, some of the dinner combinations were a bit odd for my taste.
Facilities
7.0
The hotel had decent facilities overall. However, I wish the room had more modern amenities to enhance the stay further.
Craig
United States,
December
2023
7.8/10
My stay at the hotel was a mix of great experiences and a few disappointments. The rooms were equipped with a terrace and an interesting glass door in the bathroom, but they were visibly worn from years of use, giving an older feel to the room. The restaurant offered a variety of high-quality food, drinks, and fresh juices. The Crystal Spa was a nice feature, set in the beautiful countryside.
Rooms
7.0
The rooms had unique features like a terrace and an interesting glass door in the bathroom, but they showed signs of aging.
Service
9.0
The service was excellent, with the staff always going above and beyond to provide delicious and healthy food. They were extremely kind and helpful throughout my stay.
Location
8.0
The location was beautiful, offering great cycling and hiking opportunities. The pool area was a refreshing escape on sunny days, although some found the surroundings a bit sterile.
Dining
7.0
The dining experience was good overall, with a large selection of fruits and unique dishes. However, some combinations were a bit odd, and the food was repetitive at times.
Facilities
8.0
The facilities were adequate, with the restaurant serving a variety of dishes and the spa providing a relaxing experience.
F.
United States,
September
2023
9.0/10
I had an amazing stay at this hotel for a family skiing holiday. The rooms were spotless and offered fantastic views. The restaurant served a variety of high-quality food and drinks, including fresh juice. The Crystal Spa added a nice touch to the countryside surroundings. However, it would have been even better with a shower curtain in the bathroom.
Rooms
9.0
The rooms were new, well-equipped, and had a terrace. I found the glass door in the bathroom quite interesting.
Service
10.0
The staff here were super helpful in advising on excursions. They provided excellent service and the food was of the highest quality, especially the local dishes. Everyone was very friendly and went out of their way to make me feel at home.
Location
9.0
The hotel is very comfortable to get around the area and is located in the lovely Zillertal valley between Jenbach & Mayrhofen, allowing for easy trips to Innsbruck & Lake Achensee. It's just a short walk from the center of Fugen which has plenty of stores & restaurants to explore.
Dining
8.0
The dining experience was good with a self-service buffet offering plenty of choices. I enjoyed the local cheeses and bread selection, and the variety of berries and fruits was impressive.
Facilities
9.0
The facilities here were top-notch, and I particularly enjoyed the Welsh pastry. It would have been perfect if they offered more amenities.
Michael
United States,
July
2023
8.4/10
My stay at the hotel was lovely. The room had a mix of older and modern styles, perfect for a family ski trip. The only downside was the lack of a shower curtain causing water to splash onto the bathroom floor. The service was exceptional, with a focus on healthy and delicious cuisine. The location, a short walk from Fugen center, offered easy access to stores and restaurants. The dining experience showcased local specialties with good variety. The facilities were well-maintained overall.
Rooms
8.0
The room was a blend of older and modern styles, ideal for a family skiing holiday. Only issue was the absence of a shower curtain causing water splashing onto the bathroom floor.
Service
9.0
The service was outstanding, with a strong emphasis on providing healthy and tasty food. The staff, always smiling, helpful, and committed, made my stay memorable.
Location
9.0
The hotel's location, just a short walk from Fugen center, offered easy access to a variety of stores and restaurants.
Dining
8.0
The dining experience was delightful featuring a range of local dishes, although the breakfast seemed repetitive.
Facilities
8.0
The facilities were well-maintained and sufficient for a comfortable stay.